Privacy Policy

This Privacy Policy outlines the types of personal data we collect when you use the SalesMindr website (salesmindr.ng) and the SalesMindr mobile application (collectively referred to as “SalesMindr” or the “Service”), as well as how we use, store, and share that information.

By using the Service, you confirm that:

  • You have read, understood, and accepted this Privacy Policy; and
  • You are at least 16 years old, or you have obtained the consent of a parent or legal guardian who has read and agreed to this Privacy Policy on your behalf.

If you do not agree with this Privacy Policy or cannot make these confirmations, you must stop using the Service immediately. In such cases, please contact our support team at support@salesmindr.ng to request the deletion of your account and associated data.

Personal Data Controller

Striderk Limited, a company incorporated under the laws of the Federal Republic of Nigeria, with its registered office located at 5 Rex Grafics Street, Karu, Abuja, Nigeria, is the data controller responsible for the processing of your personal information.

Information We Collect

We collect both information you voluntarily provide and data gathered automatically through your use of the SalesMindr platform.

Information You Provide

When you register or use the Service, you may be required to provide certain personal information, including:

  • First name, last name
  • Phone number
  • Email address
  • Address
  • Working hors
  • Photos, albums, and their metadata

(collectively referred to as "Required Information").

You may also need to provide a valid form of identification (e.g., government-issued ID) in certain cases, such as to post ads in the Mobile Phones category, unlock your account, or merge/verify duplicate accounts.

While you can browse the Service without registering, access to certain features (like posting ads, viewing contact information, or chatting with other users) requires you to provide the Required Information.

In communications with our support team, additional data may be requested (e.g., ID verification to resolve account issues or confirm your identity).

When posting an ad, you may choose to include extra personal information, such as your CV or personal photos. By doing so, you acknowledge that you are making this information publicly available. Additionally, we may display limited profile information to other users to facilitate communication and transactions. For example, if you post your CV in the Seeking Job section, your email address may be shown to users in the Jobs section.

Important: Please carefully consider the risks of sharing sensitive personal data—such as your phone number, address, passport information, financial details, or precise location—as these may be visible to the public.

Information We Receive from Third Parties

If you choose to sign in using third-party services, we may collect data from those platforms:

Meta (Facebook)

When logging in via Meta, we may receive your profile picture, name, Meta ID, and—unless you opt out—email, gender, birthdate, friends list, and location.

Google

When logging in with Google, we may access your name, email, profile photo, and Google ID.

  • Learn how Google processes data in their Policy.
  • To revoke access, visit Google’s Permissions page.

Apple

Logging in with Apple provides us with your Apple ID, name, and email. You may use Apple’s Hide My Email option to generate a random email address that forwards to your personal one.

Referral Invitations

If someone invites you to create a SalesMindr account, they may provide your contact information, such as your email, phone number, or social media handle.

Information We Collect Automatically

Referral Data

We collect data on how you found us, including the referring URL (the webpage or source from which you clicked to reach our platform).

Device & Location Information

We automatically collect details from your device, such as:

  • Language and time zone
  • IP address
  • Device type and model
  • Operating system and device settings
  • Internet service provider or mobile carrier
  • Hardware ID and Meta ID

Usage Data

We track your interactions with the platform, including:

  • Features or content you access
  • Time spent using the app
  • Frequency and timing of your activity
  • Number of ads you view
  • Specific sections you visit

Advertising Identifiers

We collect your device’s advertising ID—Google Advertising ID (AAID) for Android or Apple Identifier for Advertisers (IDFA) for iOS. You can reset these IDs in your device settings.

Advertising Identifiers

If you make payments through the platform, payment processing is handled by third-party providers. While we do not store full credit card details, we may receive related transaction information such as:

  • Date and time of the transaction
  • Amount paid
  • Type of payment method used

Cookies & Similar Technologies

We use cookies and related technologies (e.g., ETags) to improve your experience, deliver personalized content, and enhance security by detecting fraudulent or suspicious activity.

Data Protction Principles

As part of our commitment to data protection, we ensure that your personal data is handled in accordance with the following principles:

  • It is processed only for specific, legitimate, and lawful purposes to which you have consented;
  • It is retained only for as long as reasonably necessary to fulfill the intended purpose; and
  • It is safeguarded against foreseeable risks and threats, including theft, cyberattacks, viruses, unauthorized access, data manipulation, and physical damage from natural elements such as fire, rain, or other environmental factors.

How We Use Your Personal Data

We process your personal data for various legitimate purposes to provide, maintain, and improve the Service. These include:

To Deliver and Maintain the Service

We use your data to ensure the smooth functioning of the Service, including resolving technical issues, preventing errors, and delivering core features efficiently.

To Personalize Your Experience

Your data helps us tailor the content, features, and offers on the Service to better match your interests, preferences, and behavior.

To Manage Your Account and Support You

We use your personal information to administer your account, respond to your support requests, and communicate important updates such as service changes, payment confirmations, or changes to our Terms and Privacy Policy. This may include accessing your account to resolve specific technical issues.

To Communicate with You

We may contact you through email, push notifications, or in-app messages regarding your activity on the Service. For example, you may receive a notification when you get a new message. You can manage your notification preferences through your device settings or opt out of certain emails by using the unsubscribe link, adjusting your profile settings, or contacting our support team.

Our messaging systems may collect engagement data—such as when a message was read or whether you interacted with it (e.g., clicked a link).

To Analyze and Improve Our Services

We analyze how users interact with the Service to better understand user behavior and preferences. This insight helps us enhance functionality, test new features, and make strategic decisions—such as improving underused sections or developing new offerings.

Send You Marketing Communications

We may use your email or other contact details to send promotional messages about our services and those of our partners. You can opt out of receiving marketing emails via the unsubscribe link in the message, by adjusting your profile settings, or contacting support.

We may also deliver marketing messages via push notifications or display ads. You can disable push notifications in your device settings.

To Serve Personalized Ads

We and our advertising partners may use your personal data—including cookie identifiers, advertising IDs, and geolocation—to show ads tailored to your interests across different platforms, including social media.

How to Opt Out or Manage Personalized Ads

  • iOS Devices: Go to Settings > Privacy > Advertising, then enable Limit Ad Tracking.
  • Android Devices: Open Google Settings > Ads and enable Opt out of interest-based ads.

For more info and broader ad controls, visit:

You can also manage your ad preferences through Google Ad Settings and Meta Ad Settings.

See our [Cookies Policy] for more on how we use tracking technologies.

To Enforce Our Terms and Prevent Fraud

We may process and share your personal data to enforce our Terms of Use, protect our platform and users, and investigate potential fraud, abuse, or other illegal activity. This may include sharing information with law enforcement authorities when required.

To Fulfill Legal Obligations

We may disclose or process your personal information when required by law or government requests, such as a valid subpoena or court order.

To Process Payments

When you purchase services or features through the platform, we rely on third-party payment processors. While we don’t store your full payment details, we may receive limited transaction-related data such as payment type, amount, and timestamp, which we use to confirm and manage your purchases.

Legal Bases for Processing Your Personal Data

We process your personal data in accordance with applicable data protection laws and under the following legal bases:

Your Consent

We process your data based on your explicit consent in specific cases—for example, when you accept cookies as outlined in our [Cookies Policy]. Consent is also used where required for sending certain types of marketing communications or accessing certain device features.

You have the right to withdraw your consent at any time. However, this will not affect the legality of any processing carried out before your withdrawal.

Performance of a Contract

We process your data as necessary to fulfill our contractual obligations to you. This includes providing access to our services, managing your account, delivering purchased features, and ensuring service continuity.

Legitimate Interests

We may process your data where it is reasonably necessary to pursue our own or third parties’ legitimate interests. When we rely on this basis, we carefully assess the impact on your rights and ensure that our interests do not override your fundamental freedoms. These purposes include:

  • Communication about your use of the Service: For example, we may send you push notifications to inform you of unread messages or activity. Our legitimate interest here is to keep you engaged with the Service, which also benefits you by enhancing your user experience.
  • Analyzing and improving the Service: We use analytics to better understand user behavior and preferences, improve usability, and test new features. This is essential to providing a more intuitive and enjoyable user experience.
  • Marketing communications: We may send promotional messages and offers about our Service based on our interest in promoting our platform in a balanced and respectful manner.
  • Personalizing advertisements: We tailor advertising based on your interactions with our Service to show you more relevant ads. This helps us promote our services more effectively without overwhelming users.
  • Enforcing our Terms of Use and preventing fraud: We process data to uphold our contractual agreements, detect suspicious activity, and prevent fraud, abuse, or violations of our Terms. Our interest here is to maintain a safe and trustworthy environment for all users.

Compliance with Legal Obligations

In certain cases, we may be required to process your data to comply with legal or regulatory requirements—for instance, to respond to lawful requests from law enforcement agencies or to fulfill tax or financial reporting obligations.

Sharing Your Personal Data

We may share your personal data with third parties who assist us in operating, delivering, enhancing, supporting, and promoting our Service. These third parties are only granted access to the data necessary for the specific task and are required to protect your data in compliance with applicable privacy laws. Below are the primary categories of third parties with whom we may share your information:

Service Providers

We engage trusted third-party service providers to perform functions and provide services on our behalf, based on our instructions and under strict data protection agreements. These providers may include:

  • Cloud infrastructure providers: (e.g., Amazon Web Services, DigitalOcean) – for hosting, storage, and scalability of our platform.
  • Data analytics and performance tools (e.g., Google Analytics, Facebook, Sentry, Firebase) – to help us understand usage patterns, measure the effectiveness of campaigns, and improve the Service.
  • Authentication and login services: (e.g., Google, Apple, Facebook) – for streamlined user registration and login experiences.
  • Marketing and communication partners: (e.g., email delivery platforms, advertising networks such as Facebook and Google) – to deliver promotional content, updates, and customized offers.
  • Payment processors and financial services: (e.g., Paystack) – to securely process transactions.

Legal and Regulatory Authorities

We may disclose your personal data if required to do so by law or if such disclosure is necessary to:

  • Comply with legal obligations or regulatory requests.
  • Respond to valid requests by public authorities, including courts, law enforcement agencies, and government bodies.
  • Protect the rights, property, or safety of our company, users, or others.
  • Enforce our Terms of Use or other contractual obligations.

Business Transfers and Corporate Transactions

Your personal data may be transferred to third parties in the event of a business transaction, such as a merger, acquisition, reorganization, asset sale, or bankruptcy. If our company is involved in such a transaction, we will take reasonable steps to ensure that your personal data continues to be treated in accordance with this Privacy Policy and relevant data protection laws.

Data Breach Notification

In the event of a data breach that may pose a risk to the rights and freedoms of individuals, we will promptly notify the appropriate supervisory authority, as required by applicable law. If we determine that the breach presents a high risk to affected individuals, we will also inform those individuals without undue delay.

The timing and method of notification will depend on several factors, including the number of individuals affected and the time required to gather accurate contact details for effective communication.

If you believe that our response to a breach is insufficient or does not address your concerns, you have the right to:

  • File a complaint with the relevant data protection authority, or
  • Pursue legal remedies through a court of competent jurisdiction.

Limitation of Liability Exception

We shall not be entitled to any limitation of liability if we breach the principles outlined in this Privacy Policy.

Your Rights and Control Over Personal Data

You have several rights that allow you to remain in control of your personal data. These include:

Access, Review, and Update Your Data

You have the right to access and modify the personal data you provided. You can view, edit, or update your details directly through your account settings on our platform. You may also request a copy of the personal data we have collected about you during your use of the Service.

Deletion of Your Personal Data

You can request the deletion of your personal data at any time by contacting us at support@salesmindr.ng or by using the account deletion feature provided in your profile.

We will make reasonable efforts to fulfill your request. However, please note that we may be legally obligated to retain certain data for a specified period, in which case we will delete the data once those obligations have been met.

Restriction or Objection to Processing

You may request that we stop processing all or part of your personal data, including for direct marketing purposes. You may also ask us to restrict how we use your data in specific circumstances.

Right to Lodge a Complaint

We encourage you to contact us first so we can address any concerns. However, you also have the right to lodge a complaint with a competent data protection authority if you believe your rights have been violated.

Objection to Automated Decision-Making

If automated processes—such as fraud detection systems—impact your account, and result in actions like blocking, you have the right to object. You can contact us to request a review of any decision made solely through automated means.

To exercise any of these rights or submit a request, please reach out to us at support@salesmindr.ng. We’re here to help.

Children’s Privacy

We do not knowingly collect or process personal data from individuals under the age of 16. If you become aware that a child under 16 has shared personal information with us, please contact us immediately at support@salesmindr.ng, and we will take appropriate steps to delete the data.

Cookie Policy

This Cookie Policy outlines how we use cookies and similar technologies to enhance your experience when you access or use our Service. It also describes the choices you have regarding their use. By continuing to browse or interact with our Service, you consent to the use of cookies in accordance with this Policy.

What Are Cookies?

Cookies are small text files that are stored on your device (such as a computer, smartphone, or tablet) when you visit our Service. They help us remember information about your visit—like your language preferences or the browser and device you're using—so we can improve your experience.

Cookies set by us are known as first-party cookies. We also use third-party cookies, which are set by domains other than ours, to support our advertising and marketing activities.

There are two main types of cookies we use:

  • Session Cookies: These are temporary cookies that expire when you close your browser. They allow our Service to recognize your actions during a single browsing session but do not remain on your device afterward.
  • Persistent Cookies: These cookies stay on your device between sessions and are used to remember your preferences and actions over time. They have a set expiration date or remain until you manually delete them from your browser's cache.

International Data Transfers

To deliver our Services as described in our Terms of Use and this Privacy Policy, we may transfer your personal data across national borders, including to countries other than the one where the data was originally collected. These countries may not offer the same level of data protection as your home country

Where such transfers involve personal data from the European Economic Area (EEA) to countries that do not provide an adequate level of data protection as determined by the European Commission, we implement appropriate safeguards to protect your data. These may include:

  • Standard Contractual Clauses (SCCs) approved by the European Commission; or
  • Adequacy decisions issued by the European Commission for specific countries.

You can find more information on SCCs here and on adequacy decisions here.

Changes to this Privacy Policy

We may modify this Privacy Policy periodically. Should we make material changes, we will notify you through our Service or by other available means before the changes take effect, giving you the chance to review the updated policy. Your continued access or use of the Service on or after the effective date of the changes constitutes your agreement to the revised Privacy Policy.

Data Retention

We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy (including providing the Service to you), which includes, but is not limited to, the period during which you have a SalesMindr account. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements; this may require retention beyond your account's active period.

After fulfilling your request to delete your personal data, we will continue to store your hashed email address, phone number, identification documents, and information confirming that your account was blocked, as required for legal compliance, security, and fraud prevention.

Contact Us

Should you have any questions about this Privacy Policy or wish to review previous versions, please contact us. For inquiries specifically concerning your account or your personal data, please reach out to us at support@salesmindr.ng.

Effective Date: April 7, 2025